Terms of Service

Intellectual property and copyright All videos, slide presentations, course and workshop content, and any other materials created by Sophie Nicholls remain the intellectual property of Sophie Nicholls. 

All videos, slide presentations, course and workshop content, and any other materials created by Sophie Nicholls remain the copyright of Sophie Nicholls and content may not be shared with anyone outside the event without explicit permission from Sophie Nicholls. 

WRITE! CLUB membership WRITE! Club members agree not to share their login information, video links to archived items, or Zoom links to Writing Together sessions or any other events. They must respect the privacy of other members and engage at all times in respectful and supportive behavior; otherwise, we reserve the right to terminate their membership. 

Membership subscriptions are automatically deducted from a member’s account on a monthly or yearly basis depending on the option chosen at the subscription page: https://sophienicholls.substack.com/subscrib 

Cancellations: WRITE! Club membership subscriptions may be cancelled at any time without penalty by following the instructions for cancellation provided by Substack: https://support.substack.com/hc/en-us/articles/360037489252-How-do-I-cancel-my-paid-subscription-on-Substack. 

Refunds: Please contact Substack if you believe that a subscription payment has been deducted in error after your membership has been cancelled. Please note: It is your responsibility to manage your subscription and cancellation. 

Refunds for courses: We do not provide refunds for online courses, since we provide downloadable materials up-front, which you will receive on completion of payment of your course fee. 

CANCELLATION POLICY 

All cancellation requests for paid bookings, workshops, courses and events must be made in writing and sent via email to sophie@sophienicholls.com 

Cancellation fees for one-to-one writing retreats will be deducted from the full price on the following basis per person: 

Outside 6 months from the start: 100% refund 

Outside 90 days from the start: 75% refund 

Between 89-32 days from the start: 50% refund; 

Within 31 days of the start: no refund. 

You may also transfer your course or retreat booking to another person at any point, thereby avoiding cancellation costs. 

It may also be possible for us to hold your fees as credit towards a future retreat or course. 

If a paid event has to be cancelled due to circumstances beyond the organizers’ control, participants will not automatically receive a refund. Instead, Sophie Nicholls Ltd will make every possible effort to reschedule the event at a mutually convenient time or, if this proves impossible, to offer similar services of an equal or greater value.